Global Relationship Manager
When you work with Diners Club, you are provided with a dedicated expense management professional, who will act as an extension of your team—a resource with the understanding and experience to help you achieve your business objectives. This service is provided to your organization at no additional cost—it's just part of the Diners Club advantage.
Your Diners Club Global Relationship Manager is the "go-to" person for all your account needs, starting with the implementation of your Global Corporate Program and continuing through day-to-day management and ongoing program refinements.
Leader matched to your needs
Your Relationship Manager has the expertise to ensure that your program conforms to your business goals and culture, local regulations, and legal obligations. And, through ongoing involvement to support your needs, Diners Club helps keep your program in line with your business objectives.
Your Relationship Manager's responsibilities include:
- Working with you to develop and analyze reports on your expense data and trends
- Discussing policy changes to help control and align spending
- Identifying opportunities to maximize incentives
- Recommending process improvements and sharing best practices to reduce administrative costs and boost productivity
- Monitoring the quality of services and Cardmember satisfaction
Unparalleled commitment to service
Dedicated to supporting your business needs, your Relationship Manager will provide you with insights and proficiency in expense management to help make your program a success. This level of support can be found nowhere else.
Diners Club is committed to providing your organization with this same level of support, providing easy access to service and support. Through our dedicated customer service team, your organization can access our team anytime you need us—through personal telephone and online service available 24 hours a day, every day of the year.